HamTactical’s Shipping Policy
The correct format for shipping addresses
Our manufacturers accept up to 35 characters per Address Line, and all addresses need to be submitted in the English alphabet. Please note HamTactical is not responsible for covering the costs of a replacement order in case the address is not submitted in this format.
Domestic Shipping Policy
Shipment production and processing time
All orders are processed within the number of days specified on each product. Production time is between 5 and 12 days.
Due to Covid-19, we are seeing longer production times for certain products with our manufacturers due to increased order volumes and manufacturers following safety protocols in their respective locations.
Shipping delivery estimates
The transit time for each order depends on the shipping method chosen at the checkout. Please note that the production time is not included in the shipping time estimates.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard shipping takes 5-12 business days (typically around 5-7 business days for US to US orders)
- Expedited shipping takes 3-5 business days (typically around 3 business days)
- Overnight shipping takes up to 2 business days (typically 1 business day)
*Shipping delays may occur due to holidays, natural disasters, and other things that cause shipping companies to operate more slowly than usual. Probably the same causes that result in you using your ham radio more often.
Shipment to P.O. boxes or APO/FPO addresses
Please bear in mind that APO/AE/FPO shipments are considered international shipments and may take several weeks for delivery due to customs and military mail processes.
Customs, duties, and taxes
Customize the following: HamTactical is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
HamTactical is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
International shipments may take up to 21 business days in transit but are usually delivered within 1-3 weeks from the ship date through DHL.
We have also experienced instances where an order may take upwards of a month to deliver. Not all tracking events may be represented in real-time, and this causes a shipment to appear stalled at a particular place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:
• Packages being handled by multiple carriers, when handed off to local carriers.
• Local customs department processing time
For these reasons, we are unable to guarantee a delivery date with certainty for international deliveries.